Customer Service: How to Deal with Consumers

About this course This course deals with several topics that constitute the reality of customer service: introduction, Services defined, Characteristics of services, differences between goods and services, customers expectations,

Marketing for Startups

Are you a leader? Or an entrepreneur? Do you have a project or idea that you want to develop? or perhaps you have a passion for marketing? This course is designed to meet your passion for learning.

Community-Based Research

Community based research means involving a community in all stages of a research process - this kind of research can give people the power to transform their lives.